General Terms and Conditions
1. Scope
The following General Terms and Conditions apply to all orders placed via our online shop by consumers and entrepreneurs.
A consumer is any natural person who concludes a legal transaction for purposes that can predominantly not be attributed to their commercial or independent professional activity. Entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
The following applies to entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby contradicted; they only become part of the contract if we have expressly agreed to this.
2. Contractual partner, conclusion of contract, correction options
The purchase contract is concluded with D3-systeme.de.
By placing the products in the online shop, we make a binding offer to conclude a contract for these products. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded when you accept the offer for the products in the shopping cart by clicking on the order button. Immediately after submitting the order, you will receive another confirmation by email.
3. Contract language, storage of the contract text
The language(s) available for concluding the contract: German
The contract text is not stored by us.
4. Delivery conditions
4.1 Delivery options
We send the products to the delivery address specified in the ordering process.
You generally have the option of picking them up from D3-systeme Produktion 2, Konrad Zuse Strasse 2, Velbert, Germany during the following business hours: 8:30 a.m. - 5:30 p.m. (or by arrangement)
We do not deliver to packing stations.
4.2 Delivery by freight forwarder
Appointment arrangement
For freight forwarding deliveries, the freight forwarding company commissioned by us will contact you to arrange a delivery date.
Place of delivery
The delivery of the goods is limited to transporting the goods to the front door of the agreed delivery address. Delivery does not include delivery to specific premises or assembly and/or installation of the ordered goods, unless otherwise expressly agreed.
5. Payment
The following payment methods are generally available in our shop.
Prepayment
If you select prepayment as your payment method, we will give you our bank details in a separate email and deliver the goods after receipt of payment.
Cash payment upon collection
You pay the invoice amount in cash upon collection.
Credit card
You provide your credit card details during the ordering process. Your card will be charged immediately after the order is placed.
Apple Pay
In order to pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser, be registered with Apple, have activated the Apple Pay function, identify yourself with your access data and confirm the payment instruction. The payment transaction is carried out immediately after the order is placed. You will receive further information during the ordering process.
Google Pay
In order to pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), you must be registered with Google, have activated the Google Pay function, identify yourself with your access data and confirm the payment instruction. The payment transaction is carried out immediately after the order is placed. You will receive further information during the ordering process.
6. Right of withdrawal
Consumers have the statutory right of withdrawal as described in the cancellation policy. Entrepreneurs are not granted a voluntary right of withdrawal.
7. Retention of title​​​​​​​
The product remains our property until full payment has been made.
The following also applies to entrepreneurs: We retain title to the product until all claims from an ongoing business relationship have been settled in full. You may resell the reserved goods in the ordinary course of business; you assign all claims arising from this resale to us in advance in the amount of the invoice amount - regardless of whether the reserved goods are combined or mixed with a new item - and we accept this assignment. You remain authorized to collect the claims, but we may also collect the claims ourselves if you do not meet your payment obligations. We will, at your request, release the securities to which we are entitled.